1.
|
What is one of the criteria supervisors should take into consideration when
delegating tasks to subordinates?
|
| |
A.
|
To what degree they are willing to let go their authority
|
| |
B.
|
How the subordinates will feel about doing the work
|
| |
C.
|
How other supervisors have delegated in the past
|
| |
D.
|
The capability of the subordinates in question
|
| |
|
|
2.
|
What is one responsibility of supervision that involves motivating
subordinates by giving them positive incentives that will encourage them to
achieve and maintain a high level of efficiency?
|
| |
A.
|
Leadership
|
| |
B.
|
Making decisions
|
| |
C.
|
Hiring personnel
|
| |
D.
|
Controlling operations
|
| |
|
|
3.
|
What does the term "unity of command" mean in regards to organizations?
|
| |
A.
|
Supervisors should never argue in front of employees
|
| |
B.
|
Supervisors should never override the decisions of another supervisor
|
| |
C.
|
Employees should act as one unit when working on a project
|
| |
D.
|
Employees should have only one supervisor
|
| |
|
|
4.
|
What is perhaps the most common failing of inexperienced supervisors?
|
| |
A.
|
Lack of communication
|
| |
B.
|
Oversupervision
|
| |
C.
|
Arrogance
|
| |
D.
|
Indecisiveness
|
| |
|
|
5.
|
Theoretically, job-related problems occur from one thing. What?
|
| |
A.
|
Failure of management to provide adequate training
|
| |
B.
|
Failure of personnel to adequately communicate
|
| |
C.
|
Failure of long range-planning to mesh with logistical reality
|
| |
D.
|
Failure of unpredictable organizational mechanisms
|
| |
|
|
6.
|
What area of police work is constantly needed and is seen as never-ending,
and affecting customer service, budgets, and scheduling?
|
| |
A.
|
Training
|
| |
B.
|
Conducting tours
|
| |
C.
|
Discipline
|
| |
D.
|
Commendations
|
| |
|
|
7.
|
What does an interview have that an interrogation does not?
|
| |
A.
|
One person assuming a dominant role
|
| |
B.
|
The intent to impart information
|
| |
C.
|
An exchange of information
|
| |
D.
|
A method of verifying information
|
| |
|
|
8.
|
In a progress interview, should the interviewer compare the interviewee to
other employees?
|
| |
A.
|
Yes, but only if that particular employee is doing very well relative to
others
|
| |
B.
|
Yes, that is a healthy way to place the employee on the map
|
| |
C.
|
No, every effort should be made not to do that
|
| |
D.
|
No, not unless the employee is doing poorly
|
| |
|
|
9.
|
When a command post is established, an aide should be responsible for
keeping a log listing personnel and equipment. How should the log be kept?
|
| |
A.
|
Alphabetical
|
| |
B.
|
Numerical
|
| |
C.
|
Order of importance
|
| |
D.
|
Chronological
|
| |
|
|
10.
|
In a hostage case, an attempt should be made to point out the futility of a
suspect's actions if the suspect is in a certain frame of mind. What?
|
| |
A.
|
Remorseful
|
| |
B.
|
Chemically altered
|
| |
C.
|
Rational
|
| |
D.
|
Irrational
|
